Channel One Food Shelf offers several ways to help get you the food assistance that you need. Below you will find information about where the Food Shelf is located, its hours, and eligibility information.

Visiting the Food Shelf

The Channel One Food Shelf is open for indoor shopping Monday through Thursday from 8 a.m. to 6 p.m. and Friday from 8 a.m. to 12 p.m.

If you are new to Channel One, the registration process takes a few minutes. No appointment is needed. No identification or verifications are required. We will ask for your name, address and information about the other people in your household you are shopping for. Information is kept confidential and we do not share it with others. If you are returning, you can simply check in with your name, birth date or shopper card with shopper number.

Sending a Proxy to Pick Up Food

If it is difficult to visit the Food Shelf in person, shoppers have the option to select someone else to pick up their food. That person is their proxy. Shoppers have the right to choose who can pick their food. Shoppers can also cancel permission for a proxy at any time by contacting Food Shelf staff. If you would like to register or update your household information over the phone, add a proxy or end permission for someone to shop for you, please call the Food Shelf at 507-424-1707. We ask that your proxy brings your shopper card or CSFP ID card.

Social services professionals (case workers, community health workers, home health aides) can serve as a proxy for their clients, shop for them or arrange to pick-up groceries to deliver to their clients from the food shelf.

Shoppers (or their proxies) are welcome to visit the food shelf every week.

Grocery Delivery

We offer grocery delivery from the Channel One Food Shelf to households in Rochester, Stewartville and Byron. If you need groceries delivered to your home, please call the Food Shelf delivery line at 507-424-1720. Leave a message with the spelling of your first and last name and a phone number to request a delivery. We will return your call to confirm and schedule your delivery. Deliveries are made by DoorDash drivers and are no cost to you.

With your delivery you will receive a variety of shelf-stable groceries, milk, fresh produce and frozen protein from the Food Shelf. Please let us know if you have dietary considerations such as Halal, Kosher, dairy free, vegetarian, diabetic, gluten free, or low sodium/cardiac diet.

We also visit several Rochester area apartment buildings each month with Food Shelf and CSFP deliveries. Please let us know if you would like the schedule for your building.

Questions?

If you have any questions or concerns about the Channel One Food Shelf, please reach out to our Food Shelf team at 507-424-1707 or foodshelf@channel-one.org.

For interpretation services, please call the Minnesota Food HelpLine at 888-711-1151.

If you have any concerns, or if you are a social service professional needing more information, please contact Shawn Barnett, Community Access Manager at 507-424-1728.

Food Shelf Eligibility

Channel One Food Shelf is available to anyone in Minnesota who self-reports that their household income is at or below 300% of the federal poverty guidelines. Households are automatically eligible if they participate in any of the following public assistance programs:

2023 Income Eligibility (300% of Federal Poverty Guidelines)

Family Size Monthly Income Family Size Monthly Income
One (1) $3,645 Five (5) $8,785
Two (2) $4,930 Six (6) $10,070
Three (3) $6,215 Seven (7) $11,355
Four (4) $7,500 Eight (8) $12,640

Add $1,285 of allowable income for each additional family member.

The Emergency Food Assistance Program (TEFAP) Eligibility Information

Channel One Food Shelf is a Minnesota TEFAP provider.  Eligibility, registration and other information for the Food Shelf can be found below.

Map & Directions

Channel One is accessible by Rochester Public Transit on routes 206 and 23. Check rptride.com or call 507-328-RIDE (7433) for the latest schedule information.