Channel One Food Shelf offers several ways to help get you the food assistance that you need. Below you will find information about where the Food Shelf is located, its hours, and eligibility information.
Visiting the Food Shelf
The Channel One Food Shelf is open for indoor shopping Monday through Thursday from 8 am to 6 pm and Friday from 8 am until noon.
If you are new to Channel One, registration takes a few minutes. No appointment is needed, and no identification, proof of address, proof of income or proof of household size is required. No proof of citizenship or immigration status is needed. See Food Shelf Eligibility below. Information about who shops at Channel One is kept confidential. If you are returning, you can simply check in with your name, shopper number or birth date.
Sending a Proxy to Pick Up Food
If it is difficult to visit the Food Shelf in person, shoppers have the option to select someone else to pick up their food. That person is their proxy. Shoppers have the right to choose who can pick their food. Shoppers can also cancel permission for a proxy at any time by contacting Food Shelf staff. If you would like to register or update your household information over the phone, add a proxy or end permission for someone to shop for you, please call the Food Shelf at 507-424-1707. We ask that your proxy brings your shopper card or CSFP ID card.
Social services professionals (case workers, community health workers, home health aides) can serve as a proxy for their clients, shop for them or arrange to pick-up groceries to deliver to their clients from the food shelf.
Shoppers (or their proxies) are welcome to visit the food shelf every week.
Getting a Grocery Delivery
We offer grocery delivery from the Channel One Food Shelf to households in Rochester, Stewartville, and Byron. If you need groceries delivered to your home, please call the Food Shelf delivery line at 507-424-1720. Leave a message with the spelling of your first and last name and a phone number to request a delivery. We will return your call to confirm and schedule your delivery. Deliveries are made by DoorDash drivers and are no cost to you.
With your delivery you will receive a variety of shelf-stable groceries, milk, fresh produce and frozen protein from the Food Shelf. Please let us know if you have dietary considerations such as Halal, Kosher, dairy free, vegetarian, diabetic, gluten free, or low sodium/cardiac diet.
We also visit several Rochester area apartment buildings each month with Food Shelf and CSFP deliveries. Please let us know if you would like the schedule for your building.
Questions?
If you have any questions or concerns about the Channel One Food Shelf, please reach out to our Food Shelf team at 507-424-1707 or [email protected].
For interpretation services, please call the Minnesota Food HelpLine at 888-711-1151.
If you have any concerns, or if you are a social service professional needing more information, please Jennifer Belisle, Programs and Agency Services Director, at [email protected]
Food Shelf Eligibility
Channel One Food Shelf is available to anyone in Minnesota who self-declares your household income as at or below the income listed for the number of people in your household:
Income Eligibility (300% of Federal Poverty Guidelines)
| Family Size | Monthly Income | Family Size | Monthly Income |
| One (1) | $3,912.50 | Five (5) | $9,412.50 |
| Two (2) | $5,287.50 | Six (6) | $10,787.50 |
| Three (3) | $6,662.50 | Seven (7) | $12,162.50 |
| Four (4) | $8,037.50 | Eight (8) | $13,537.50 |
Add $1,375 of allowable income for each additional family member.
The Emergency Food Assistance Program (TEFAP) Eligibility Information
Channel One Food Shelf is a Minnesota TEFAP provider. Eligibility, registration, and other information for the Food Shelf can be found below.
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Senior Programs: Commodity Supplemental Food Program (CSFP)
Channel One is the local agency for the CSFP program in 13 counties in southeast Minnesota, including Olmsted County through the Channel One Food Shelf.
Map & Directions
Channel One is accessible by Rochester Public Transit on routes 206 and 23. Check rptride.com or call 507-328-RIDE (7433) for the latest schedule information.
